Early Help Services Directory
There are many services available to support children, young people and families. If you feel you may benefit from additional support, please speak to a member of our team. We can help signpost you to the most appropriate service.
Family Support and Early Help
- Family Connect – for advice, signposting and referrals to local services.
- Family Hubs – providing support, activities and advice for families from pregnancy through to young adulthood.
01952 385385 telfordfamilyhubs@telford.gov.uk
- Home-Start – supporting families with young children through trained volunteers and family-centred support. 01952 872280 info@homestarttandw.org.uk
Health and Wellbeing Support
- School Nursing Service School Nurses offer services to school aged children between the ages of 5 to 19 years old, inclusive of children with Special Educational Needs and Disabilities (SEND) who attend local state schools some special schools, Alternative provisions and home schooled children.
The School Nursing Service works closely with The Health Visiting Service who work with children and their families aged 0-5 years.
Healthy Child Programme 0-19 Team Lead
Sharon Clark
Tel: 0333 358 3328For young people aged 5-19 contact your School nurse- Single Point of Access Tel: 0333 358 3328
CHAT Health Free confidential Advice and Support
Text: 07520 619051
Tel: 0333 358 3328
- Health Visitors – supporting families with young children's health, development and wellbeing. 0333 358 3328 Text for Health Advice: 07520 619053
Potty and Toilet Training
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Learning to use the potty and toilet is an important step in your child’s development. Every child is different, and there is no “right” time, what matters most is that they feel ready and supported.
At our Federation, we take a calm, positive and consistent approach to toilet training. We work closely with families to support children as they build independence, confidence and good hygiene habits.
Below you will find helpful guides with practical advice and simple steps to support you and your child at home. If you would like any further guidance, please speak to a member of our team - we are always happy to help.
- Eric Bowel and Bladder Charity - Potty and Toilet Training
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SEND Support
- Telford & Wrekin SEND Local Offer – providing information about local SEND services, support and opportunities.
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SENDIASS – offering impartial information, advice and support on special educational needs and disabilities.
- PODS (Parents Opening Doors) – providing information, support groups, training and opportunities for families of children with SEND.
- Sensory Inclusion Service (SIS) – supporting children with hearing or vision impairments.
- Autism West Midlands – providing advice, training and support for autistic children and their families.
- Educational Psychologists – offering assessment, consultation and problem-solving approaches to support children's learning and wellbeing.
- Speech and Language Therapists (SALT) – for children with speech, language and communication needs.
- Occupational Therapists (OT) – for sensory, motor and physical development needs.
- Physiotherapists – supporting children with physical development, movement and mobility needs.
- Behaviour Support Team (BST) – helping schools and families manage behaviour positively and effectively.
Emotional Health and Mental Wellbeing
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CAMHS STW (Child and Adolescent Mental Health Service Shropshire, Telford and Wrekin) – providing emotional wellbeing and mental health support for children and young people aged 0–25.
- Mental Health Support Teams (MHSTs) – providing early intervention and support for children and young people experiencing mild to moderate mental health difficulties.
- YoungMinds – providing advice and resources to support children's mental health and wellbeing.
- Child Bereavement UK – supporting children and families affected by bereavement and loss.
- Kooth – offering free, safe and anonymous online mental health and wellbeing support for young people.
- Childline – providing free and confidential support for children and young people who need someone to talk to.
Financial and Practical Support
- Citizens Advice – providing free, confidential advice on benefits, debt, housing, employment and legal matters.
- Local Food Banks and Community Support Projects – offering practical help with food and essential items.
- Household Support Fund – helping families experiencing financial hardship.
- Cost of Living Support Services – providing advice and support with managing household finances
- Family Action – offering practical support for families facing financial challenges.
Domestic Abuse and Family Safety
- West Mercia Women's Aid – supporting adults and children affected by domestic abuse.
- Cranstoun – provides services for adults and young people who need support around alcohol and other drugs, domestic abuse, housing and criminal justice.
- Children's Social Care – providing support when safeguarding concerns or significant family needs are identified.
- Victim Support – helping people affected by crime or abuse access support and advice.
Young Carers Support
- Young Carers Service – supporting children and young people who help care for a family member.
- Family Hubs – providing advice and support for young carers and their families.
Need Help?
If you are unsure which service may be able to help, please contact the school office or speak to a member of our safeguarding team. We will be happy to discuss your concerns and help you access the right support.
At Wrockwardine Wood Infant School and Nursery , we are committed to working in partnership with families and professionals to ensure that every child has the opportunity to achieve, belong and thrive.